As we’ve talked before on the issue of closings within the
real estate industry and how to best deal with them, the process of buying a
home still sucks for a consumer. The papers, the legal jargon, the waiting, and
the confusion all lead to dissatisfaction and frustration for the consumer. Does
this experience for the consumer impact your business in any way? You’ve been
doing it the same for years and no one’s complaints seem to change anything.
However, now with the CFPB on the lookout for non-compliance and the
availability of a consumer complaint portal, your reputation may now be at
risk.
In this episode of Mark’s Minutes, Mark briefly describes
his personal experience on his recent home closing, and why consumers are
upset. He then continues to walk you through the ideal home closing for a
consumer, which can be offered by your business today. Pavaso’s solutions protect
your business’ reputation and offer consumers a world class experience that allows
you to stand out beyond your competitors.
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